TEAM LEADING AND SUPERVISION SKILLS
| Medium: |
Public
and In-house |
|
Location: |
Public Course - Wellington
|
| |
In-house - By Arrangement
|
| Costs: |
Public Course -
$1575 plus GST
In-house - On application |
|
Dates: |
19-20 February
8-9 May
6-7 August
14-15 October
11-12 December
In-house - By Arrangement
|
DESCRIPTION
Today's team leaders and supervisors play a vital role in the achievement
of each organisation's goals and objectives. Once the policies and
plans have been determined, it is their role to ensure that what
needs to be done is done, that it is done on time and is done to
the required standard.
To
do so effectively, team leaders and supervisors must be skilled
in a number of key areas. They must be able to plan, organise, lead
and control work performance. They must also be able to coach and
motivate staff, communicate well and handle performance issues.
OBJECTIVES
The
aim of this two day workshop is to assist team leaders, supervisors
and other staff with supervisory responsibilities in developing
the key skills required for effective leadership, motivation and supervision
of others.
CONTENT
Topics covered
in the workshop include:
- Role
and skills of the proactive team leader/supervisor
- The
principles of leadership
- Leadership styles and managing different personalities
- Project
management techniques for achieving results
- Setting
achievable objectives and action plans
- Managing
staff performance
- Motivating
and leading staff
- Developing
and building the team
- Problem
solving and decision making
- How
to coach staff and give constructive feedback
- Delegating
effectively
- Appraising
staff and handling performance issues
- Interpersonal
communication skills for team leaders and supervisors.
RESULTANT BENEFITS
On completion of the workshop, participants will
be able to carry out the functions which make up today's
team leadership or supervisory role. They will be able to:
- Manage for improved productivity
- Use
project management techniques to achieve results
- Set
achievable goals and objectives
- Apply
leadership, team building and motivational skills to their role
- Coach
staff effectively and delegate tasks as required
- Give
constructive feedback on staff performance
- Raise
performance issues with staff and agree action plans for the future.
- For details of our public
course dates click
here
- To book on to a public
course click here
- To contact us about a customised in-house
programme for presentation on the site of your choice click
here
|
