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List of programmes



Medium: In-house only Location:
In-house - By Arrangement
Costs: On application Dates:
By Arrangement


In today's business world, most organisations are committed to the training and development of their staff, recognising the importance of a skilled and motivated workforce to achieve the results embodied in their business plans.

To this end, an overview is maintained of the skills of staff and areas where they could be assisted in meeting the diverse requirements of their jobs are identified.

Since the training of mangers and staff is frequently chosen as the preferred solution to meet identified needs, it is critical that trainers themselves are highly skilled so as to ensure that the desired outcomes of that training are achieved.


The objective of this three day programme is to assist trainers, facilitators and others with responsibility for developing staff in enhancing their skills in the development and delivery of effective training solutions.


Topics covered in the workshop include the following:

  • Role of the trainer
  • Training needs analysis
  • Identifying training outcomes
  • Methods of training
  • Selecting the best method
  • Developing training programmes
  • Delivering and facilitating training
  • Testing the transfer
  • Evaluation and feedback
  • Handling different skill levels and abilities
  • Managing "difficult" groups or individuals
  • Use of training aids
  • Involving participants fully
  • Developing action plans linked to performance.


On completion of the workshop, participants will be able to:

  • Describe the role of the trainer
  • Identify desired training outcomes
  • Describe different methods of training
  • Select the method of training most likely to achieve desired
  • Develop and deliver effective training programmes
  • Involve participants fully in their training programmes
  • Handle difficult groups or individuals and different skill levels.


  • To contact us about a customised in-house programme for presentation on the site of your choice click here
  • For details of our public programmes click here



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Director Bill Butler B.Com, C.A, Dip. Soc. Sci. (Psycholo.) Phone : 021 506 701