List of programmes

 

RECRUITMENT AND INTERVIEWING SKILLS

Medium: In-house only Location:
In-house - By Arrangement
Costs: On application Dates:
By Arrangement

DESCRIPTION

Managers, team leaders and staff with personnel responsibility play an important role in the selection of staff to achieve the organisation's goals. As part of that role, they must ensure that descriptions of both the job and jobholder accurately reflect the needs of the organisation, that applications generated are appropriately screened and that interviews are conducted in such a way as to fully assist the selection process.

OBJECTIVE

The objective of this one day programme is to assist participants in developing their recruitment and interviewing skills so as to better equip them in attracting and selecting quality people to fill vacancies arising within their area of responsibility.

CONTENT

Topics covered in the workshop include the following:

Staff Selection and Recruitment

  • Staff selection and corporate objectives
  • The selection process
  • "Zero base" job analysis
  • EEO and other legal considerations.

Job and Job Holder Specifications

  • Job descriptions and review
  • Key result areas and performance objectives
  • Identifying job requirements.

Advertising and Screening

  • Advertising; internal and external
  • Screening applications
  • Communication processes
  • Matching applications against specifications.

Selection Interviewing

  • Preparing for interviews
  • Conducting selection interviews
  • Listening, questioning and responding
  • Questions to use and questions to avoid
  • Behavioural interviewing techniques
  • Controlling the interview
  • Gaining and evaluating information
  • Opening and closing techniques
  • Collation of information.

Follow up and Evaluation

  • Use of personality questionnaires and other assessment tools
  • Reference checking skills
  • Determining overall ratings and completing the task.
METHOD

The workshop will be conducted in a highly participative and interactive method.

 

  • To contact us about a customised in-house programme for presentation on the site of your choice click here
  • For details of our public programmes click here