PERFORMANCE
MANAGEMENT AND APPRAISAL
Medium: |
In-house only |
|
Location: |
In-house
- By Arrangement
|
|
|
Costs: |
On
application |
|
Dates: |
By Arrangement
|
|
|
|
|
INTRODUCTION
In
our results orientated business environment, it is increasingly
important that organisations achieve their planned outputs in all
areas.
Not
only are financial results important, each organisation must also
deliver in terms of service and quality to meet user requirements.
The
responsibility for achieving these outcomes rests firmly with management
who must ensure that performance is managed, results are monitored
and corrective action is taken where necessary to ensure the desired
outcomes are achieved.
OBJECTIVE
The objective of this two day workshop is to assist
managers and team leaders in conducting performance appraisals and
in managing the day to day performance of staff so that the requirements
of their jobs and ultimately the organisation's goals are met.
CONTENT
Content
of the workshop is as follows :
Role
of the Manager
- Role
of the manager/leader in managing performance
- Skills
required of managers/team leaders
- Identifying
strengths and weaknesses
Goal
Setting and Objectives
- Goal
setting and objectives for performance management
- Setting
SMART objectives
- Setting goals and objectives with staff
Appraisals
and Performance Management
- Planning
a performance review
-
Agreeing performance standards and objectives
- Conducting
performance appraisals
- Monitoring performance
- Giving
feedback
- Handling
difficult issues and negative reactions
- Developing
action plans.
Staff
Training and Development
- Delegation
and coaching skills
- Motivation
and leadership
- Developing training plans.
RESULTANT
BENEFITS
On completion of the programme, managers and team
leaders will be better equipped to manage the performance of their
staff, set achievable objectives and develop specific action plans
with staff for achieving results. They will also be able to coach
and develop staff effectively.
- To
contact us about a customised in-house programme for presentation
on the site of your choice click here
- For
details of our public programmes click
here
|