List of programmes

 

PEOPLE SKILLS FOR PROJECT MANAGERS AND TEAM LEADERS

Medium: In-house only Location:
In-house - By Arrangement
Costs: On application Dates:
By Arrangement

DESCRIPTION

To discharge their responsibilities effectively, project managers and team leaders require many skills. They must be able to handle not only the technical or "business" requirements of their jobs, they must also be able to communicate effectively with team members, sponsors and users groups alike, clarify and mange expectations as well as manage performance, resource and sponsorship issues.

OBJECTIVE

The aim of this two-day programme is to assist project managers and team leaders in developing all the key people skills for successful project outcomes. The workshop focuses on how to handle not only the team responsible for carrying out the work but the challenges faced at both sponsor and user group level.

CONTENT

Topics covered in the workshop include the following:

  • Project Management - current trends and issues
  • The people side of project management and team leading
  • Key skills and behaviours for successful people management
  • Identifying stakeholders, key players and analysing expectations
  • Getting people involved and committed
  • Developing communication plans and strategies for change management
  • Giving feedback and raising difficult issues
  • Presenting with influence
  • Handling objections and criticism constructively
  • Listening and encouraging input
  • Persuading and influencing skills
  • Negotiating quality outcomes
  • Managing competing demands and performance issues
  • Managing threats to time, scope and resources.

 

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