PEOPLE
SKILLS FOR PROJECT MANAGERS AND TEAM LEADERS
Medium: |
In-house only |
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Location: |
In-house
- By Arrangement
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Costs: |
On
application |
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Dates: |
By Arrangement
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DESCRIPTION
To
discharge their responsibilities effectively, project managers and
team leaders require many skills. They must be able to handle not
only the technical or "business" requirements of their jobs,
they must also be able to communicate effectively with team members,
sponsors and users groups alike, clarify and mange expectations as
well as manage performance, resource and sponsorship issues.
OBJECTIVE
The
aim of this two-day programme is to assist project managers and team
leaders in developing all the key people skills for successful project
outcomes. The workshop focuses on how to handle not only the team
responsible for carrying out the work but the challenges faced at
both sponsor and user group level.
CONTENT
Topics covered in the workshop include the following:
- Project Management - current trends and issues
- The people side of project management and team leading
- Key skills and behaviours for successful people management
- Identifying stakeholders, key players and analysing expectations
- Getting people involved and committed
- Developing communication plans and strategies for change management
- Giving feedback and raising difficult issues
- Presenting with influence
- Handling objections and criticism constructively
- Listening and encouraging input
- Persuading and influencing skills
- Negotiating quality outcomes
- Managing competing demands and performance issues
- Managing threats to time, scope and resources.
- To
contact us about a customised in-house programme for presentation
on the site of your choice click here
- For
details of our public programmes click
here
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